Frequently Asked Questions
Everything you need to know about shopping with ButterScotch LB.
What is your return policy?
We offer a 14-day return policy for all unworn and unwashed items with original tags attached. Please note that sale items are final sale.
How long does shipping take?
Domestic orders are typically processed within 1-2 business days and delivered within 3-5 business days. International shipping times vary by location.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Can I track my order?
Yes, once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery progress.
Are your materials ethically sourced?
At ButterScotch LB, we prioritize sustainability. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable fabrics.